Frequently asked questions

Frequently Asked Questions

It suits most standard yarn balls and yarn cakes. The yarn needs a centre hole to slide over the post, or you can unscrew the base and push the post through the middle. Very large or jumbo skeins may not fit.

Yes. For outer-pull, the yarn spins on the post as you work. For centre-pull cakes it holds the yarn steady so it doesn't flop around.

No – the holder weighs around 170 g before yarn, so it's comfortable for most people during a crafting session.

Yes, but it only takes a minute. Screw the post onto the base using the included screwdriver and clip on the strap.

Absolutely. The strap is detachable, so you can use it as a table-top yarn stand.

The strap is 120 cm in total, long enough to wear on the wrist or hang from a hook or chair.

Yes, it works for both, and for any craft where yarn or thread needs to feed smoothly.

Natural wood with a walnut-colour finish, plus a faux-leather strap with metal swivel clasps.

As it's made from natural wood, the grain and shade can vary slightly from piece to piece.

Wipe with a dry or slightly damp cloth. Don't soak it in water.

Yes – it's a popular gift for knitters and crocheters of all levels.

Shipping is free to the US. Most orders are processed in 1–3 business days and delivery usually takes 7–15 business days, with tracking.

We've got you covered. Contact us within 30 days with your order number and a photo or video of the issue, and we'll send a replacement or a refund.